Data Deletion Request

Effective Date: May 28, 2026 Last Updated: July 3, 2026

You have the right to delete your account and your personal data at any time. This page explains how.

Option 1: Delete from Within the App (Fastest)

1. Open the FitCreature app.
2. Tap your creature’s portrait to open your Profile, then tap the gear icon to open Settings.
3. Tap Account, then tap Delete Account.
4. Confirm the warning, then sign in again with your Apple or Google account to verify it’s you.

Your account and personal data are removed from our active systems as part of this request, and the app also erases its local data on your device. Residual copies in routine backups are overwritten in the normal course of backup rotation; see “What We May Retain” below.

Option 2: Submit a Request by Email

If you can’t access the app, email us at contact.us@devtegra.com from the email address associated with your account with the subject line:

Data Deletion Request

Please include:

• Your registered email address
• Your username (if you remember it)

We may ask for additional information to verify your identity before processing the request. This protects you from unauthorized deletion requests.

What Gets Deleted

When you submit a verified deletion request, we will delete from our active systems:

• Your account and profile information (username, display name, email, and any password hash)
• Your creature, battle stats, currency balances, cosmetic inventory, and season progress
• Your Gym Zone memberships
• Your social connections within the app, and any subscription gift you granted or received
• Your subscription records and push notification tokens
• Your in-app feedback

Most of your personal data never reaches our servers in the first place. Your full workout log (exercises, sets, reps, weights, session dates, notes), your exercise template library and equipment-setup preferences, your health data (sleep, steps, heart rate, active calories), your body metrics, any food entries, progress photos, exercise photos, and workout GPS route maps are stored only on your device. There is nothing for us to delete on our side. Deleting your account from within the app erases this data from that device; deleting the app removes anything that remains.

What We May Retain

A small amount of information may be retained after deletion, in accordance with our Privacy Policy:

• Battle records on other players’ side: battles you fought remain in your opponents’ history, but your identity is replaced with an anonymous “[deleted user]” placeholder that contains no information identifying you (no email, no display name).
• Purchase transaction records: we keep the record of each purchase (transaction reference, product, and amount) with the link to your account removed, as the financial record we are required to keep for tax, accounting, and fraud-prevention purposes. Apple and Google also keep their own records of the purchases they processed, under their policies.
• Support correspondence: emails and support messages you have sent us may remain in our support mailbox as a record of our correspondence; they are not automatically deleted with your account.
• Anonymized and aggregated data that cannot be used to identify you (for example, statistics about overall app usage).
• Records needed to respond to legal claims or regulatory requests, retained only as long as necessary.
• Backups. Residual copies of your data may remain in routine, encrypted backups for a limited period, currently up to 90 days, before they are overwritten in the normal course of backup rotation.

Timing

We respond to verified deletion requests within 30 days. In rare cases where a request is particularly complex, we may extend the period by an additional 30 days and will let you know if that happens.

Questions

If you have any questions about deleting your data or about our data practices generally, contact us:

Email: contact.us@devtegra.com

For a full description of how we handle your data, please see our Privacy Policy.

Devtegra, LLC Texas, United States