Support
We're here to help. Choose the option below that fits your situation.
Get in Touch
Email: contact.us@devtegra.com
We typically respond within 1–2 business days. For faster routing, use one of these subject lines:
• 'Support Request' for general app help and bug reports
• 'Privacy Request' or 'Data Deletion Request' for privacy questions and data access or deletion
• 'Press' or 'Partnership' for business inquiries
Frequently Asked Questions
About FitCreature
What is FitCreature?
FitCreature is a fitness app from Devtegra, launching on the App Store and Google Play in 2026. More details will be shared closer to launch.
When is it launching?
FitCreature is currently in development and will launch on iOS and Android in 2026. Sign up for updates at devtegra.com to be notified when it's available.
How much will it cost?
FitCreature will be free to download. Optional in-app purchases will be available, and they are cosmetic-only - nothing you purchase will affect your app's core functionality or performance.
Account and Data
How do I delete my account?
You can delete your account directly in the app under Settings, or submit a deletion request at devtegra.com/data-deletion. We process verified requests within 30 days.
Where is my workout data stored?
Workout data syncs to our secure backend so it's available across your devices. Progress photos stay only on your device - they are never uploaded to our servers.
Can I export my data?
Yes. Email contact.us@devtegra.com with the subject 'Privacy Request - Data Export' and we'll send you a copy of your data within 30 days.
Does FitCreature work offline?
Yes. You can log workouts without an internet connection. Data syncs automatically the next time your device comes online.
Privacy and Safety
Does FitCreature track my location?
Only if you turn on location services. When enabled, we store your workout location snapped to a ~50 meter grid - never precise GPS coordinates. Location data helps power optional local features. You can disable location at any time in your device settings and still use the full app.
Are my workouts shared with other users?
Your exact workout contents (specific exercises, weights, reps) are never shared with other users. Limited public profile information may be visible, and you can control what's shared in Settings.
Does FitCreature use my data to train AI models?
No. We do not share your data with third-party AI model training.
For full details, see our Privacy Policy.
Bugs and Technical Issues
I found a bug. How do I report it?
Email contact.us@devtegra.com with the subject 'Bug Report' and include:
• A description of what happened
• What you expected to happen
• Your device model and operating system version
• A screenshot or video if possible
The app crashed / I lost data.
Sorry about that. Email contact.us@devtegra.com with your account email and a description of the issue, and we'll look into it.
I'm locked out of my account.
Use the 'Forgot Password' option on the sign-in screen. If that doesn't work, email contact.us@devtegra.com from the email address associated with your account.
Legal
• Privacy Policy - /privacy-policy
• Terms of Service - /terms-of-service
• Data Deletion Request - /data-deletion
Company
Devtegra, LLC
8315 Liberty Walk Dr., Round Rock, TX 78681